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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">gpntb</journal-id><journal-title-group><journal-title xml:lang="ru">Научные и технические библиотеки</journal-title><trans-title-group xml:lang="en"><trans-title>Scientific and Technical Libraries</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1027-3689</issn><issn pub-type="epub">2686-8601</issn><publisher><publisher-name>Russian National Public Library for Science and Technology</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.33186/1027-3689-2017-5-32-35</article-id><article-id custom-type="elpub" pub-id-type="custom">gpntb-190</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>БИБЛИОТЕЧНО-ИНФОРМАЦИОННАЯ ДЕЯТЕЛЬНОСТЬ: ТЕОРИЯ И ПРАКТИКА</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>LIBRARY AND INFORMATION ACTIVITIES: THEORY AND PRACTICE</subject></subj-group></article-categories><title-group><article-title>Оценка удовлетворённости читателей работой Фундаментальной библиотеки Пермского государственного гуманитарно-педагогического университета</article-title><trans-title-group xml:lang="en"><trans-title>Evaluating users’ satisfaction with the services of Fundamental Library of Perm State Pedagogical University for the Humanities</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Рагозина</surname><given-names>С. Н.</given-names></name><name name-style="western" xml:lang="en"><surname>Ragozina</surname><given-names>Svetlana</given-names></name></name-alternatives><email xlink:type="simple">ragozina@pspu.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Фундаментальная библиотека Пермского государственного гуманитарно-педагогического университета</institution><country>Россия</country></aff><aff xml:lang="en"><institution>Fundamental Library, Perm State Pedagogical Institute, Perm, Russia</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2017</year></pub-date><pub-date pub-type="epub"><day>01</day><month>05</month><year>2017</year></pub-date><volume>0</volume><issue>5</issue><fpage>32</fpage><lpage>35</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Рагозина С.Н., 2017</copyright-statement><copyright-year>2017</copyright-year><copyright-holder xml:lang="ru">Рагозина С.Н.</copyright-holder><copyright-holder xml:lang="en">Ragozina S.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://ntb.gpntb.ru/jour/article/view/190">https://ntb.gpntb.ru/jour/article/view/190</self-uri><abstract><p>Цель статьи - поделиться результатами анкетирования, проведённого в Фундаментальной библиотеке Пермского государственного гуманитарно-педагогического университета. Применён метод письменного опроса, так как он более продуктивен, документален, гибок при получении и обработке информации. Выявлены и систематизированы результаты использования электронных образовательных ресурсов. Предпринята попытка проанализировать основные тенденции в работе библиотеки: какие новые приёмы и методы можно применять, каким вопросам стоит уделить больше внимания.</p></abstract><trans-abstract xml:lang="en"><p>The author reviews the findings of the survey accomplished at the Fundamental Library of Perm State Pedagogical University for the Humanities. The questionnaire method was applied as an efficient, documentary, and flexible one in information acquiring and processing. Several aspects of efficiency of using digital education resources are evaluated. The author undertakes to analyze the trends in the Library activities: which new methods are advisable to apply, which problems need to be addressed.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>вузовские библиотеки</kwd><kwd>анкетирование</kwd><kwd>библиотечное обслуживание</kwd><kwd>удовлетворённость пользователей</kwd><kwd>Пермский государственный гуманитарно-педагогический университет</kwd></kwd-group><kwd-group xml:lang="en"><kwd>academic libraries</kwd><kwd>library users written survey</kwd><kwd>library services</kwd><kwd>user satisfaction</kwd><kwd>Perm State Pedagogical University for the Humanities</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title></ref-list><fn-group><fn fn-type="conflict"><p>The authors declare that there are no conflicts of interest present.</p></fn></fn-group></back></article>
