Analysis of qualitative indicators of user work in the RNPLS&T’s new building

Abstract

The findings of the user survey held in 2015 are discussed. One of the survey goals was to examine the impact of the location on users’ work. The dynamics of several indicators (for the year 2015) is compared to those obtained through the survey carried out while in the old building in the center of Moscow (2013). The balance of user categories in the new building, the subject scope of user queries in 2015, characteristics of using the Library’s aggregate information resources are specified. The days of the most intensive use and users’ recommendations on the Library’s schedule are revealed. The Library’s key methodological solutions for users are listed.